Morino Hotel - Kiso

Huge rooms, excellent food, accommodating staff, convenient shuttle service, relaxing onsen, helpful manager.

Nothing, everything was great.

Nestled in a serene location surrounded by natural beauty, this hotel provides free shuttle service to and from the train station. the staff, including the manager, is very friendly and helpful. Guests can relax in the onsen and enjoy a cup of coffee or tea for free 24/7. This hotel also offers spacious rooms, impressive food, and a comfortable atmosphere.

Some guests have reported communication problems resulting in disorganization.

This hotel, nestled in the beautiful mountains, offers a truly serene escape. With its friendly staff, basic amenities, and rooms boasting picturesque mountain views, this place is a hidden gem. The attention to detail, such as the hot onsen and complimentary tea and coffee available 24/7, adds an extra touch of relaxation. And let's not forget the delicious breakfast that will fuel you for a day of exploration.

Nothing to complain about - everything exceeded my expectations.

Great value and fantastic service A friend and I recently went on a business trip to this hotel and were pleasantly surprised by what it had to offer. the room was spacious and comfortable, with everything we needed for a productive stay. We were particularly impressed by the stunning location, which provided us with a much-needed break from the hustle and bustle of the city. the shuttle service was also a huge plus, allowing us to explore the surrounding area without having to worry about transportation.

The staff was helpful, driving us to and from the station and even picking up our bags from the train when we were hiking. The onsen was also a highlight, providing a relaxing end to each day. Despite the hotel being a little outdated, the room and facilities were clean and spacious. this hotel provided excellent value for money.

Everything is satisfactory.

I had a wonderful stay at this hotel in the mountains. The staff were incredibly friendly and helpful, even going out of their way to pick up our backpacks from the train station so we could hike without the burden. The rooms were spacious and had a beautiful mountain view. The breakfast was delicious and the attention to detail was impressive. The location, nestled in nature, provided a peaceful and tranquil atmosphere.

No improvements needed, everything was great.

This hotel is a hidden gem nestled in the beautiful mountains, surrounded by lush forests and offering a peaceful escape from the bustling city life. The staff here truly went above and beyond to ensure our stay was comfortable and memorable. From the moment we arrived, Yugo, the manager, and the friendly staff made us feel welcome and attended to our every need. They even offered a free shuttle service to and from the train station, making it convenient for us to explore the area. The rooms, with their picturesque mountain views, were spacious and thoughtfully designed with attention to detail. The basic amenities provided everything we needed for a pleasant stay. The highlight of our visit was the delicious breakfast served each morning. The hotel's commitment to offering great value for money was evident in every aspect of our experience.

All in all, our stay at this hotel was absolutely delightful and there's little to criticize.

The room was spacious and well-equipped, even had a lovely onsen. The staff were very helpful and attentive to our needs. We loved the shuttle service, it saved us so much hassle getting around during our city break. The hotel is situated in a peaceful location surrounded by beautiful nature.

The meals were too fancy for our taste, and sometimes too big. We also found that the hotel could benefit from some renovation, especially the lobby and outdoor areas. However, this did not detract from our overall enjoyment of the hotel.